MOTS

MOTS delivers training content via interactive voice response (IVR) to Community Health Workers (CHWs) to support Ebola vaccine campaigns and outbreak response preparedness.


Key Features:

  • Interactive Voice Response Technology: IVR is used to deliver audio training modules directly to CHWs' mobile phones in local languages.
  • Localized Content Delivery: Training content is tailored to the national CHW curriculum and covers vaccines, Ebola disease surveillance, and outbreak response.
  • Pilot Implementation: A pilot study in Bo district delivered IVR modules to 125 consenting CHWs.
  • Knowledge Assessment: Pre- and post-quiz evaluations were administered via IVR to measure knowledge acquisition, indicating significant gains particularly in vaccine-related content.
  • User Engagement and Feedback: CHWs provided feedback on module delivery order and noted potential fatigue from repeated IVR assessments.

Scientific Applications:

  • CHW capacity building: Continuous IVR-based education to strengthen CHW knowledge and skills in remote settings.
  • Outbreak preparedness and response: Support for Ebola vaccine campaigns and surveillance training to improve readiness for outbreaks.
  • Digital health implementation research: Evaluation of IVR training effectiveness through pilot studies and pre/post assessment metrics.
  • Scalable training in resource-limited settings: Delivery of curriculum-aligned training that can be deployed at scale within national digital health strategies.

Methodology:

Training modules were delivered as audio messages via IVR and knowledge was assessed using IVR-administered pre- and post-quizzes within a structured test protocol during a pilot in Bo district with 125 consenting CHWs.

Topics

Details

License:
Apache-2.0
Tool Type:
command-line tool, library
Programming Languages:
JavaScript, Java
Added:
1/9/2020
Last Updated:
12/29/2020

Operations

Publications

Mc Kenna P, Babughirana G, Amponsah M, Egoeh SG, Banura E, Kanwagi R, Gray B. Mobile training and support (MOTS) service—using technology to increase Ebola preparedness of remotely-located community health workers (CHWs) in Sierra Leone. mHealth. 2019;5:35-35. doi:10.21037/mhealth.2019.09.03. PMID:31620462. PMCID:PMC6789201.